We understand the importance of having a returns and exchange policy in place for customer satisfaction. However, at the moment, we regret to inform you that we are unable to provide returns or exchanges for purchases made on our platform. Once a purchase is made, it is considered definitive and cannot be returned or exchanged.

We apologize for any inconvenience this may cause. We recognize that the ability to return or exchange items is an important aspect of the shopping experience, and we value your feedback. Rest assured that we are actively working towards implementing a returns and exchange policy in the future.

Our commitment is to continually enhance our services to better meet the needs of our customers. We appreciate your understanding and patience during this time. If you have any other questions or concerns, please don't hesitate to reach out to our customer support team. We are here to assist you in any way we can.